I lost a relationship this week. I would lose it again. A landlord I have known for two years bought a 4 bed detached. Driveway, garden, nice road. He told me he wanted to let it to a supported living provider on a 10 year lease. Two years ago I would have said the same thing I am saying now, but I would have said it in three sentences instead of one. I would have softened the edges. I would have left the door open for him to find out by himself, slowly, that the property does not fit the demand. This week I gave him the whole answer in 30 seconds. No provider will take that property. The spec is wrong. The parking is wrong. The layout is wrong. It is a capital growth asset for the owner occupier market. It is not an operational asset for a regulated provider. Those are not the same property. He has not replied since. What I know has not changed. I have known this for years. What is changing is the speed and weight of how I say it. For most of my career I held the harder truth back until the relationship felt strong enough to carry it. The relationship survived. The decision still got made on the soft version. That is the trade I am no longer willing to make. If a 30 second truth costs me a two year relationship, the relationship was never going to hold the next conversation either. This Tuesday 2 June, Katherine Williams is speaking at the CPH virtual event. She is a regulated care provider walking landlords through exactly how the care system actually works, what is breaking it right now, and the due diligence every landlord should be running on a provider before they sign a lease. If you sit on either side of that conversation, this is the room. Tuesday 2 June. Virtual. Link in the first comment. #SupportedHousing #FounderLessons #CarePropertyHub

Posted by Nisha Patel at 2026-06-01 09:06:03 UTC